ProntivaLabs (“we”, “us”) collects the information you provide directly to us, such as your name, email address, phone number, and order details, in order to process orders, respond to support requests, and – only with your consent – send marketing emails or SMS updates about new products and promotions.
What we collect
Contact details you submit through our forms (name, email, phone), order and billing information needed to fulfill purchases, and basic technical data (such as browser type) used to keep the site secure and working correctly.
How we use it
To fulfill and ship orders, respond to support and account requests, and, only if you opt in, to send you email or SMS updates about new compounds, restocks, and promotions. You can unsubscribe from marketing messages at any time using the link or reply instructions included in every message.
Sharing
We do not sell your personal information. We share only what’s required with the vendors that help us operate – payment processing and shipping carriers – solely to complete your order.
Questions
Contact us at admin@prontivalabs.com with any privacy questions or to request that your data be deleted.